EIFlow Insurance Limited
EIFlow Insurance Limited (“EIFlow”) licensed in Gibraltar since 2012, is an insurance company regulated by the Gibraltar Financial Services Commission (“GFSC”) and the Financial Conduct Authority (“FCA”) operating under the EU’s Solvency II regime.
EIFlow benefits from a strong balance sheet and Solvency Capital Ratio (“SCR”). Annual Solvency and Financial Condition Reports (“SFCR”) are available for you to download below.
EIFlow is also part of the Quest Group of companies whose ultimate parent company is Bacchus Holdings Limited in the UK. The company operates a well-diversified portfolio of insurance and reinsurance business with a specialism in discontinued or run-off insurance and reinsurance business, and outsources its business operations to three specialist providers:
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- Robus Risk Services (Gibraltar) Limited
www.robusgroup.com - Quest Consulting (London) Ltd
www.quest-group.co.uk - WIMS Limited (trading as Wessex Group)
www.wessex-group.co.uk
- Robus Risk Services (Gibraltar) Limited
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Transfer Notice
For information and any updates on the proposed transfer of insurance business from Pinnacle Insurance plc to EIFlow, under Part VII of the Financial Services and Markets Act 2000, please visit www.cardifpinnacle.com/Pinnacle-Part-VII
Policyholders with Mortgage Payment Protection Insurance or Short Term Income Protection Insurance should contact Wessex Group as follows:
General Policy Enquiries: Email: eiflow-service@wessex-group.co.uk Customer Services Tel: +44 1962 893720 |
Claims Enquiries: Email: eiflow-claims@wessex-group.co.uk Customer Services Tel: +44 1962 893719 |
EIFlow ATE: please contact as appropriate:
Live Policy Enquiries: Email: EIFlowATE@quest-group.co.uk Rebecca Neill Tel: +44 20 7015 8650 |
Claim Submissions and Claims Related Matters: Email: EIFlowATEclaims@quest-group.co.uk Chris Davis Tel: +44 20 7015 8650 |
EIFlow ex-Cardinal Re DAC: please contact as appropriate:
For Claims Submissions, Proportional Treaty Statements and any Claims Related Matters: Email: cardinalclaims@quest-group.co.uk David Cherry Tel: +44 207 015 8650 |
For Statements of Account, Settlement Requests and any other Accounting Matters: Email: cardinalfinance@quest-group.co.uk Nicola Hunt Tel: +44 207 015 8650 |
EIFlow ex-ICAROM and ex-Groupama Transport UK: please contact as appropriate:
Email: mcummins@quest-group.co.uk Michael Cummins Tel: +44 20 7015 8650 |
EIFlow Preserve: please contact as appropriate:
Claim Submissions and Claims Related Matters: Email: phafner@quest-group.co.uk Paul Hafner Tel: +44 20 7015 8650 |
Stakeholder information: EIFlow Solvency and Financial Condition Reports are available here:
Year | Report |
2023 | SFCR report |
2022 | SFCR report |
2021 | SFCR report |
2020 | SFCR report |
2019 | SFCR report |
EIFlow is regulated by:
Gibraltar Financial Services Commission
PO Box 940
Suite 3, Atlantic Suites
Gibraltar
Tel: +350 200 40283
www.fsc.gi
Registered Office
5/5 Crutchett’s Ramp
Gibraltar
GX11 1AA
Click to view our Privacy Statement
Incorporated and registered in Gibraltar. Number: 106976